![]() If you are unable to select the Seiko SLP label rolls in the software, this is typically caused by the label being disabled in and can be easily corrected. To do so: Your labels should now be printing correctly. If these steps did not solve your problem, please Contact Customer Support. Click "OK" on both windows to save this change, and then print a sample of your label from.Under the "Printer Features" section, ensure that "Print Quality" is set to "Fine Mode" and "Print Density" is set to "3(90%)":.In the "Printing Preferences" window, click on the "Advanced" button to open the "Advanced Options" window.Right-click on the Seiko SLP printer icon and select "Printing Preferences".Open the Start Menu and select "Devices and Printers", "Printers" or "Printers and Faxes".If the machine is out of warranty, diagnostic and repair cost at an Authorized Service Center typically exceeds the cost of a new machine, therefore you may want to consider purchasing a replacement label printer.If your Seiko SLP is printing blurry, smudged or faded images on your labels, this is typically caused by an incorrect printer driver setting and can be easily corrected. To do so: If the machine is in warranty, Contact Brother Customer Support: If the problem continues, your machine will need service. The machine has a two year limited exchange warranty. If flashing RED only occur in P-touch Editor 5.1 and both tape 'Size' (software and printer) matches, try un-install and re-installing the driver. ![]() If possible, try connecting the printer to another PC.Ħ. Try connecting the USB cable to another USB port of the PC.Į. If the USB cable connected to a hub, try connecting the USB cable directly to the PC.Ĭ. Ensure that the USB cable is connected at both ends.ī. If both tape 'Size' (software and printer) matches and Power LED changes from GREEN to flashing RED or 'Communication error' message appears when attempting to print a label:Ī. If the cassette tape 'Size' in the printer does not match the 'Size' selected in the software, the Power LED flashes RED when 'Print' is clicked. Note: This test is to ensure the printer sensors, USB I/F and PC USB I/F are functional. Launch the build-in Editor Lite software ensure the tape Size selected in the software matches the cassette tape Size in the printer, both visually and by clicking on the Check Media icon (below the Font type) and then try printing a test label. Turn on Editor Lite mode and connect USB cable to printer.ĥ. If there are, the cassette tape is empty, needs to be replaced.Įnsure the printer can feed and cut off the tape when the FEED/CUT button is pressed, if not the printer needs service.Ĥ. ![]() If flashes RED, examine the cassette tape ensure there are no vertical black stripes on the tape. Note: This test is to ensure there is no mechanical issue with the printer. Press the FEED/CUT button, the Power LED should remain GREEN. Turn ON the printer if the Power LED continues to flash RED, then the printer needs service.ģ. Remove any tape that may have jammed inside the printer. If not, turn OFF the printer and check the area where the tape exits from the printer. Turn the printer OFF, disconnect the USB cable from printer and turn printer back ON again. See if there is an error message on the PC screen it may give a clue to why the Power LED is flashing RED.Ģ. Please follow the steps below to isolate the problem.ġ. There is a communication error between the PC and the label printer. Note: In this case, the Power LED is lit in GREEN at the beginning and flashing RED after 'Print' is clicked.Ĭ. The cassette tape ' Size' in the printer does not match the tape ' Size' selected in the software. The printer is having problem feeding out the label, not detecting a cassette tape or a ' Cutter' error.ī. The following can cause the Power LED lamp to flash RED:Ī. Here’s a fast and simple primer on how to scan photos so you can get started. With Brother document and photo scanners, you can scan, digitize, and archive all your cherished memories for generations to come.
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